Cancellation policy

We may have to cancel an event due to a situation outside our control; the unavailability of key personnel or key materials; or low booking numbers for an event. We will notify you of such a cancellation as soon as reasonably possible.

You may cancel any booking by giving us notice in writing or using our online course system.

If you cancel more than 5 working days prior to the event in question, no charge will be applied.

If you cancel within and including 5 working days of the event in question, you will be charged the full course fee.

Such cancellation fees are to cover costs incurred by us as a result of your cancellations which will not be recoverable by us.

Non-attendance; if you fail to attend an event without prior notice as stated above, you will be charged the full relevant fee.